Calls vanish outside office hours
Evenings, weekends, lunch breaks — interesting callers land in nothing or at the competition.
We build AI phone systems that structure inbound calls, answer standard questions, and write qualified leads directly to CRM — even outside office hours, multilingual (DE/EN/HU), productive in 8–12 weeks.
Evenings, weekends, lunch breaks — interesting callers land in nothing or at the competition.
Your sales team spends 60% on first triage instead of real sales calls.
Reschedule appointments, ask status, update addresses — all of this could happen automatically.
You have clients in DACH and Hungary — but no team covering all languages 24/7.
Not a generic IVR menu ("Press 1 for…") — a voice agent that speaks naturally, understands your needs, and writes structured data to CRM.
We use modern voice models (OpenAI Realtime, ElevenLabs, Cartesia) combined with function calls for CRM, calendar, and database. The agent can speak, listen, ask follow-ups — and decides itself when a human needs to take over.
Implementation in 4 phases: discovery, configuration with test calls, pilot with real data, handover to the team.
Which call types? Which CRM? Which voice? Scope & roadmap.
Woche 1–2Model, voice, dialog flows, CRM integration, phone integration.
Week 3–6Test calls with real scenarios, fine-tuning voice & dialog.
Week 7–10Go-live, training your team, 90-day hyper-care.
Week 11–12Inbound callers are BANT-qualified, note goes to CRM, sales sees only warm leads.
Callers book, reschedule, cancel appointments — directly synchronized with the practice calendar.
Solve standard requests (status, contact data, cancellations), forward complex ones to staff.
Callers place orders — voice agent captures items, address, delivery time, sends to kitchen.
Modern voice agents sound indistinguishable from humans for most callers — as long as model and voice are carefully chosen. We test with real voices from your industry and calibrate to your tone. Pause behavior, breathing, backchannel ("mhm", "yes"), self-correction are part of the implementation.
Individually calculated — depending on call volume, complexity, languages, and integrations. Fixed prices from Phase II. Running costs are made up of telephony (Twilio etc.), voice model API, and hosting — typically €0.15–0.40 per minute.
The agent recognizes when it reaches its limits — and hands over seamlessly to a staff member: transfer immediately during the call, schedule a callback, or create a structured ticket in CRM. No "Please enter that again" — but honest handover.
Yes. We use voice models that natively support DE, EN, and HU. Language switches mid-conversation are also detected and handled. The Hungarian market is explicitly part of our practice.
Via SIP trunk, Twilio, Vonage, Telekom Cloud, sipgate, or your existing PBX. We check the best connection in discovery — usually cloud telephony is the simplest bridge. Own phone number or forwarding possible.
No, that's optional. GDPR-compliant with consent request at the start of the call is possible — or completely without recording, only structured notes to CRM. You decide in discovery.